F.A.Q

How quickly will my gift box be delivered?

We make every effort to get your gorgeous baby box delivered as quickly as possible. We aim to despatch all gift orders within 48 hours of the day you place the order unless other-wise instructed regarding a special date. Deliveries are made Monday - Friday.

For further delivery information please see our 'Delivery Page'.

 

Do you deliver overseas?

Yes - when you enter your overseas delivery address the cost will be calculated for worldwide delivery of your baby box. We will email you within 48 hours, Monday - Friday, regarding delivery costs.

 

Why pay by credit card?

Credit cards are used worldwide and accepted. They allow for quick and safe transactions. We use a Secure Server to process any credit card details to ensure your privacy is protected.

 

What kind of credit cards can I use?

We currently accept Visa and MasterCard.

 

Can I pay any other way?

Yes, you can also pay via direct bank, bank, business and personal cheques but all proceeds must be cleared prior to order despatch. Just give us an email or call for further details.

 

What size is our clothing?

Our baby gift box clothing is size 000 and 0 which is newborn age to 9 months. 

 

Where can I enter special delivery instructions?

If you have additional delivery information such as additional phone number etc, this can be entered on our order page when completing your order.

 

Can I send a gift message with a gift box?

Yes, when placing your order for gift baskets, you can write a personalized greeting in the comments section to your gift recipient. Your message will be hand printed on a gorgeous gift card that accompanies each gift box we ship. Of course this service is free!

 

How can I change an order?

If you need to change the delivery details kindly phone or email us. Changes are required prior to the delivery date or you may risk that the order has already been processed and delivered.

 

How do I know if you have received my order?

Once we have received your order you will receive a confirmation email from us. Once the order is processed you will receive a delivery reference number so if you wish, you can track the delivery.